At Flame On, we carefully schedule our deliveries Monday to Friday between 9am and 5pm. This thoughtfully chosen window allows our artisans to meticulously prepare each arrangement and ensure your flowers arrive at their peak freshness. By maintaining these dedicated delivery hours, we guarantee that every bouquet meets our exact standards of beauty and quality when it reaches your loved one’s door.
Important Delivery Notice: While we welcome orders 24/7, please be aware that all deliveries are scheduled during our standard operating hours of Monday to Friday, 9am-4pm. Any orders placed outside these hours, including weekends and holidays, will be automatically scheduled for the next available delivery window. For example, orders placed on Friday evening will be delivered the following Monday, and orders placed over the weekend will be processed for Monday delivery. This ensures we maintain our high standards of freshness and service quality for every arrangement we create.
We deliver in Johannesburg and Pretoria excluding the following areas: Heidelberg, Vereeniging, Vanderbijlpark, Krugersdorp, Randfontein, Roodeport, Hartebeespoort, Springs, Pretoria Rural, Rayton, Bronkhorstspruit, Lanseria, Muldersdrift.
Not sure if we deliver to your area? We are here to help! Simply drop us an email at info@flame-on.co.za or reach out via WhatsApp at 066 231 9742. Our friendly team will promptly confirm delivery availability to your location and ensure your special delivery reaches its destination seamlessly.
Please note: Your order is only confirmed once you receive our official confirmation message or email as it is our goal to to provide clarity on our delivery zones. While we strive for excellence in our service, we cannot assume responsibility for undelivered orders or miscommunication in cases where delivery details were not confirmed by our team. This policy ensures transparency and protects both our valued customers and our commitment to reliable service.
Delivery Pricing: We currently offer delivery services at R90 within Johannesburg and R150 for Pretoria areas. However, please note that these rates may be adjusted in response to South Africa’s evolving economic conditions, including factors such as fuel prices and transportation costs. We maintain transparent communication with our clients regarding any pricing updates to ensure continued quality service while adapting to market changes. For the most current delivery rates to your specific area, please contact our team.
